Order, Shipping & Returns
In Germany the delivery of your order is free of charge. Have a look at the HERE the overview of shipping costs for delivery to other countries.
We ship to almost all European countries, but only in Germany we can offer free shipping. Have a look HERE our shipping costs overview.
Within Germany the delivery takes 5-7 working days. For all other countries you can check HERE to see the delivery times.
Be sure to check your spam folder. Sometimes it takes a few minutes longer until you receive the confirmation by mail. If the confirmation has not arrived in your spam folder or a little later, simply contact our support via the contact form.
In case of a return, please send us an email with your order number and email address via the contact form. We will then check and get back to you.
Please send us a request via the contact form with your order number. We will then check this for you.
Please send us an email with your order number via the contact form. We will see what went wrong and send you the right product.
Payment
Credit card, Paypal, Sofortüberweisung, Klarna invoice, eps-transfer
All customers will automatically receive an email with the invoice after successful shipping. Please also check your spam folder. Otherwise contact us here.
If you have a discount code, you can enter it during the payment process in the shopping cart. The total will be adjusted automatically.